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Updated March 27, 2014

Alcon Cares

This program provides both brand name and generic medications at no or low cost.

Provided by: ALCON Cares, Inc.

Alcon Cares, Inc.
6201 South Freeway
Fort Worth, TX 76134-0450

TEL: 800-222-8103

FAX: 800-554-2660
Languages Spoken:


Program Website

Patient Assistance Applications

Alcon Cares, Inc. Application



  • Ciloxan  Ophthalmic Ointment 3% (ciprofloxacin hydrochloride)
  • Ciloxan  Ophthalmic Solution 3% (ciprofloxacin HCl)

Eligibility Requirements

Insurance Status May have insurance
Those with Part D Eligible? Yes
Income At or below 200% of FPL
Diagnosis/Medical Criteria Not specified
US Residency Required? Must be treated by US Doctor


Obtaining Call or download
Receiving Faxed, mailed or downloaded from website
Returning Mail or fax
Doctor's Action Complete section, sign
Applicant's Action Complete, sign, attach proof of income
Decision Communicated Patient notified of denial in writing
Decision Timeframe Within 24-48 hours


Amount/Supply Up to 6 months supply
Sent To Doctor's office
Delivery Time Within 3 weeks of receiving application
Refill Process Copy of application with new dates
Limit Not specified
Re-application New application yearly

Additional Information

Those over the 250% FPL guidelines may have their medical expenses taken into consideration. OTC products may be sent to either the patient's home or the doctor's office.

Some medications are available only as generic and some are available only as brand name. CONTACT THE PROGRAM FOR DETAILS.

Contact program for Spanish application.